Shipping policy
Thank you for visiting and shopping at Practice Pax!
*At this time, we are only able to offer shipping to U.S. addresses.
All of our orders are shipped via USPS/UPS. You will receive an email update with your tracking number once your order has shipped!
Delivery Times
All orders are processed within 3-5 days. Orders are not shipped on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by just a few days. Additionally, nationwide shipping delays (such as those caused by holiday volumes or inclement weather conditions) may have an impact on your estimated delivery date.
Domestic shipments
| Shipment Method | Estimated delivery time | Shipping Cost |
| USPS Ground Advantage & Priority Mail | 2-5 business days | $7, $11 for two boxes |
| UPS Ground Saver & Ground | 2-5 business days | $7, $11 for two boxes |
International shipments
We are not currently shipping outside of the U.S.
*Service is subject to shipping delays. Delivery times are estimates and not guarantees. Delivery estimates for all international services do not include customs processing times. Our store is not liable for any delays that may occur once your order has been shipped.
Tracking your order
Once your order has shipped, you will receive a tracking email within 48 hours. Please allow USPS/UPS up to 48 hours to reflect updates on their tracking page.
Damages and missing orders
If you received your order damaged, or if the order appears to be lost during shipping, always email contact@practicepax.com first. Do not attempt to file a claim with USPS/UPS yourself. Practice Pax will file a claim on your behalf, and a refund or replacement may be issued pending your cooperation during the claim process.
If your order arrives damaged, please save all packaging materials and damaged goods for claim evidence purposes. Notice of damage must be provided within 15 days of delivery.
Photos of damaged items and both inner and outer packaging will be required when disclosing damage. Additional photos may be required throughout the claims process and are your responsibility, as the recipient, to provide them.
Do not release any products or packaging to any other entity, including the carrier, repair estimate facilitator, etc before consulting with Practice Pax. Doing so may risk invalidating the claim in progress and your ability to receive compensation for the lost or damaged item.
Returns and exchanges
Cancellation Anytime
You are welcome to cancel your subscription to Practice Pax anytime. Please be mindful of your current billing period and cancel at least 24 hours prior to the next period to avoid being charged for the next month's subscription box.
If you are dissatisfied with your purchase, please contact our support team at: contact@practicepax.com.
No Refund Policy
Due to the nature of our practice system, we expect the box's contents to be handled by active children who play with the activities, write in the Passport, and engage fully with the box's contents. For these reasons, as well as our small start-up business status with limited staff and resources, we are currently unable to offer returns and refunds.
Contact us
If you have any questions or concerns regarding your order, feel free to contact us! We typically reply within 24-48 hours.
https://practicepax.com/pages/contact-us